Web23 Oct 2024 · We can abstract the list content from the iteration quite easily. Step 1 is to create a template in your widget. This is done from the standard UI by going to Service … Web9 Dec 2024 · 1. Type inbound action in left filter navigator and click on inbound action module. 2. Click on New, Fill name, select target table as incident, select action type as Record action. check active checkbox 3. In when to run section, select type as Reply and give condition as "Body Text" "contains" "not working" 4.
Champion Success - Customer Success - ServiceNow
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Intermediate Class: Quick Messages & Templates ServiceNow
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